Temporary operational cover
Remote stand-in support for maternity leave, annual leave, illness or a temporary gap in administrative capacity.
RM CONSULTING · REMOTE BUSINESS SUPPORT
The work behind the work. Handled.
Flexible remote support for the admin, data and operational tasks that keep a business moving but do not always need another permanent employee.
ABOUT RM CONSULTING
Practical capacity when your team needs breathing room.
RM Consulting works alongside TruePath to help businesses clear administrative backlogs, maintain continuity during staff leave and improve the systems behind everyday work. Support is freelance, remote and scoped around a defined business outcome.
This is not a call-centre or reception service. It is focused operational support for work that can be completed securely and effectively off-site.
WHAT WE CAN TAKE OFF YOUR PLATE
Extra hands. Smarter ways of working.
Data capture & backlogs
Structured data entry, spreadsheet clean-up, document organisation and the outstanding admin your team has not had time to finish.
Administrative support
Quotations, record updates, document preparation, follow-ups, supplier information and other clearly scoped remote business tasks.
Systems & automation
Reviewing repetitive manual processes, improving workflows, organising information and building practical automations or reporting tools.
WAYS TO WORK TOGETHER
Choose the right support shape.
The right option depends on the work, access required, urgency and expected duration. Scope and price are confirmed in writing before work starts.
Pay for the time you need
Best for ad hoc remote admin, data capture and a changing task list.
PREPAID TIME BLOCKA defined job with an end point
Best for a data-capture backlog, document clean-up or a focused operational task.
FIXED SCOPE QUOTEContinuity while someone is away
Best for planned leave, maternity cover or a temporary remote support gap.
HOURLY OR WEEKLY PLANA defined outcome at an agreed price
Best for automation, process mapping, reporting, workflow improvement or another clearly scoped project.
FEE DISCUSSED AFTER SCOPECLEAR STARTING RATES
Professional support priced for the work.
Choose the market you are paying from. Every engagement is scoped before work begins, and you approve the rate, time allowance and deliverables in writing.
Starting rates in rand
- Basic admin and data support
- From R185 / hour
- Operational support
- From R250 / hour
- Advanced spreadsheets and processes
- From R350 / hour
- Systems and automation consulting
- From R550 / hour
- Project fee
- To be discussed
Starting rates in pounds
- Basic admin and data support
- From £18 / hour
- Operational support
- From £25 / hour
- Advanced spreadsheets and processes
- From £35 / hour
- Systems and automation consulting
- From £50 / hour
- Project fee
- To be discussed
Starting rates in US dollars
- Basic admin and data support
- From US$20 / hour
- Operational support
- From US$30 / hour
- Advanced spreadsheets and processes
- From US$45 / hour
- Systems and automation consulting
- From US$65 / hour
- Project fee
- To be discussed
These are starting rates based on the work level and the client's billing market. Hourly work starts with a minimum five hour prepaid block. Temporary cover may require a weekly allocation. Project fees, software costs, payment charges and any applicable taxes are confirmed in writing before work begins. Clients in other countries receive a market-appropriate quote in an agreed currency.
ENGAGEMENT AND PAYMENT
Clear terms before any work starts.
Hourly work
A signed work schedule sets the approved tasks and time limit. The first block is paid before work starts. RM pauses at the approved limit unless extra time is authorised in writing.
Fixed projects
A written scope defines deliverables, milestones and exclusions. A commencement deposit secures the project. Changes outside scope require written approval and a revised fee.
Ongoing support
A monthly work schedule sets available hours, priorities and response expectations. The agreed allocation is paid in advance and can be renewed or changed for the next period.
One agreement, one work schedule. Clients accept the RM Consulting service agreement once, then sign a short work schedule for each hourly block, project or support period. Work begins only after signature and the required payment. Approved corporate accounts may receive written credit terms.
HOW IT WORKS
Clear scope. Clear owner. Clear handover.
Tell us the pressure point
Explain what is falling behind, who normally owns it and what a good result looks like.
We assess the fit
RM confirms whether the work is suitable for remote delivery, what access is needed and the safest approach.
Approve the scope
You receive the agreed deliverables, timing, rate or project fee and responsibilities in writing.
Work and handover
Progress is communicated, time or milestones are tracked and completed work is handed back clearly.
A GOOD FIT
- Work can be completed remotely
- The task and expected outcome can be defined
- Required systems and information can be shared securely
- A decision-maker is available for approvals
NOT THE RIGHT FIT
- Reception, switchboard or front-desk cover
- On-site-only duties
- Unlicensed specialist, legal or financial work
- Open-ended responsibility without access or authority
NEED CAPACITY OR A BETTER SYSTEM?
Start with the problem. We will help define the work.
Your website request is tracked by TruePath from the start. For a direct RM Consulting conversation, email Rachel.
Business needs? Ask TruePath.
START MY REQUEST →Tell us what needs to move, improve or get done.